Front desk · Tuesday
Sat with Sam and Ade · 9:00–13:00
- Roughly 40 WhatsApp enquiries before lunch, most about prices and availability.
- Each one copied into the diary by hand, then into Xero afterwards.
- Two bookings clashed because the diary wasn’t updated in time.
- Biggest win: an agent answering price questions and drafting bookings, with Sam approving.