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OneDeployment

Maxbound × OneDeployment

Every enquiry answered, on every channel

Maxbound
Sales and customer service

4 → 1

channels into one inbox

Four channels, one agent

Every message lands in the same place, with the same rules, and waits for a person before it goes out.

Inbox

4 channels

  • Alex M.09:41

    WhatsAppDo you have anything in stock for Friday?

  • @jordan.k09:38

    InstagramWhat’s the price for two?

  • Hannah S.09:30

    WebsiteCan someone call me back today?

  • Chris D.09:12

    FacebookAre you open on bank holidays?

Alex M.

WhatsApp · 09:41

Do you have anything in stock for Friday?

Drafted by the agent · checked stock and the diary

Hi Alex, yes, we have two left for Friday. Shall I hold one for you until 5pm?

Approve and sendEdit

Before and after, at Maxbound

Before

  • Messages spread across four inboxes
  • Replies hours later, sometimes the next day
  • Leads lost between chats and the CRM
  • Replies only in English, whatever the customer wrote

With OneDeployment

  • One agent reading every channel
  • Drafted in minutes, approved by a person
  • Every lead qualified and logged
  • Replies in the customer’s own language

What changed for Maxbound

From

4

channels into one agent

Always

100%

checked by the team before sending

Want the same for your business?